Three checks, one account

Leonbet Casino Account Verification and KYC Checks

Every licensed casino must confirm who you are; Leonbet Casino completes that check in about 32 hours.

Start verification

Malta Gaming AuthorityLicense MGA/B2C/851/2005, independently audited by iTech Labs and BMM Testlabs

Six facts

What Verification Gives You

Most players worry the check will stall their money; these six lines settle that.

Who checks

Leonbet Casino Ltd.

License

Malta Gaming Authority, MGA/B2C/851/2005

Review time

32 hours

Compulsory by

Latest before the first withdrawal

Questions

[email protected]

Minimum age

18+

Uploads in order

Send Once, Not Twice

Blurred corners and cropped edges cause most repeat uploads, and both are easy to avoid.

Where is the upload?

Log in and look for the verification area in your account settings, not in the cashier; the request usually appears beside the pending withdrawal.

A clean first scan

Send your identity document first, with all four corners inside the frame and no glare across the photo or the text.

One dated address page

Add your address document next, dated within the period the request names, and a photo of the card if you paid by card.

Your review in progress

Then wait: the team answers within 32 hours, and you can ask for a status update at [email protected] if the clock passes.

Passing on sight

When the Documents Are Requested

This block tells you which paper answers which question, so nothing is sent twice.

Proof of identity

ConfirmsYour name, face and date of birth

Must showPhoto page, unedited, all corners visible

Proof of address

ConfirmsWhere you live now

Must showYour name, full address, recent date

Payment card photograph

ConfirmsYou hold the card used

Must showCard front, first six and last four digits

Four Moments

Moments That Bring The Check

You will know why each check arrives and what it asks of you.

Your Very First Sign-In

Anyone opening an account in New Zealand must be at least 18, so the licence asks us to confirm your age before play begins.

Before The Details Line Up

Name, birth date or address that differs from the document you send will hold a check open until the details are corrected.

Your First Withdrawal Waiting

Under the licence no payment leaves the account until identity is confirmed, so the first cash-out request starts the full KYC check.

Why The Bigger Limit Needs It?

A higher deposit limit is offered to verified players only, so we confirm who you are before the new limit takes effect.

When The Funds Question Arrives

Our Malta Gaming Authority licence, MGA/B2C/851/2005, obliges Leonbet Casino Ltd. to know where money placed on the site came from. The check is routine AML work required of every licensed operator, and it is never a suggestion that you have done anything wrong.

A specialist may request one or more of the following, depending on your case.

Recent bank statements
Payslips or an employment letter
A tax return or assessment
Proof of a property sale
An inheritance or gift letter

Sent Once, Approved Once

Get A Current Statement. A utility bill or bank statement older than three months no longer proves where you live today, so the address check starts again. Request a fresh statement from your bank Photograph the newest bill you hold

Fit The Whole Page In. Pages cropped at the edge, glare across the print or a finger over a number leave too much unreadable for the reviewer. Place the whole page on a flat surface Shoot straight down in bright, even light

A Photo Of The Paper Wins. A screen capture can be altered, so AML rules require a picture of the physical paper itself, not the banking app view. Photograph the original paper document Use the rear camera, not a preview

Nothing Left to Chase

Read This Before You Upload

By the end you'll know exactly who holds the licence and what each answer covers.

Which regulator issues a licence to Leonbet Casino?+

The Malta Gaming Authority licenses the casino under MGA/B2C/851/2005. That licence is why identity and source of funds checks must happen before money leaves your account. Leonbet Casino Ltd. trades from Level 4, Portomaso, St Julian's, in Malta.

Does a changed surname or address cause problems at verification?+

Yes, if the papers still show the old details. Send proof of identity and proof of address that carry your current name and current address, and the check settles in one pass. Anything that does not match the account simply gets sent back to you for another try.

By when does the account have to be verified?+

At the latest before your first withdrawal leaves the account. Nothing earlier is banned either: the casino may ask at registration or straight after your first deposit. Treat the request as routine and your payout stays on the clock.

Will the casino ever ask for the same papers twice?+

Only occasionally, and never as a habit. Documents can lapse, details can change, or the licence may require a fresh copy after a long gap. A new file goes to [email protected] and follows the same path as the first one.

What is the wait once documents are in?+

Around 32 hours is the normal turnaround for a completed file. An incomplete upload does not start the clock, so check the name and dates before you submit. Withdrawals sit still until the review closes.

Can documents be sent from a phone camera?+

Yes, and most players in New Zealand do exactly that. Photograph the card, the identity page and one dated address page in daylight, keeping all four corners inside the frame. Shutter straight on rather than at an angle, and the file is accepted the same way as a scanned one.

Are identity documents kept safe once uploaded?+

Your file moves over 128-bit SSL encryption and is held only for checks the licence demands. The privacy team at [email protected] handles any question about how it is stored or shared. Details are not sold or passed to outside marketers.