Five controls in your account

Before Excitement Becomes Pressure: Responsible Gambling at Leonbet Casino

Only players aged 18+ may play here, and every Leonbet Casino account holds deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a limit now

Malta Gaming AuthorityLicense MGA/B2C/851/2005, independently audited by iTech Labs and BMM Testlabs

Four essentials

Responsible gambling essentials

After this short table you will know the age rule, the licence behind Leonbet Casino, where to call and where to write.

Minimum age18+

MGA licenceMGA/B2C/851/2005

Gambling Helpline Aotearoa0800 654 655

Limits and exclusion help[email protected]

Five settings to lean on

What can I switch on inside my account?

Useful the moment you want play to follow a plan rather than a mood or a bad night.

Cap your top-ups

This setting caps how much can go into your account over the period you choose. Switch it on before your first session, not after a loss.

From endless to closed

A loss limit stops play once your net losses reach the figure you chose. It suits anyone who wants to walk away with the rest of the week intact.

Session time reminders

A reminder pops up during play and tells you how long you have been signed in. Turn it on if sessions tend to vanish into the evening.

A break on your terms

A cooling-off period pauses your play for a break you decide on, while your account stays open. Choose it when you want distance without closing anything.

Set your exclusion

Self-exclusion locks you out of the casino for the whole span you pick and cannot be undone early. Use it when a break on your own willpower has not held.

Setting your own pace

How do I put a limit on my play?

Nothing here takes long, and you never have to explain yourself to anyone.

Your profile area

Sign in and open your profile area. Check that you are under the correct account and that your email address is the one you still use.

Pick what you need

Pick which control you need: a deposit limit, a loss limit or a session time reminder. Each one covers something different, so you can choose more than one.

Which period suits?

State your figure or your minutes and choose the period it covers. Read it once more before you save, because a chosen limit is meant to stay.

Confirm and check

Save the setting, then return to your profile and look for the limit in writing. If it is not shown there, reach support before you play again.

Confidential support nearby

Talk to someone today, at no cost

The same calm support we build into your account continues with trained people who answer at any hour.

Gambling Helpline Aotearoa

Ring the national gambling helpline for free, any time of day or night, for confidential advice and a listening ear. Relatives and friends can call it too. Free text also runs around the clock. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Counsellors at this service offer free sessions, peer and cultural support across a network of clinics nationwide. Reach them on the freephone line on weekday hours, or by text. pgf.nz

Safer Gambling Aotearoa

This Health New Zealand information site explains the signs of harm and practical tips for people who gamble and for family members. It also points to support close to where you live. safergambling.org.nz

Pause now or close access for longer

A short break, a clear head. A cooling-off period is the gentler version: your account stays open but play pauses for hours or days, whichever length you choose in settings. Simple to request in your account and it ends on its own.

Can I undo it? Self-exclusion closes your access for a long stretch, up to two years, and it cannot be lifted early once you confirm it. Start it inside your account settings; from then on the casino keeps you out until the period runs out.

Set your exclusion in your account. No national self-exclusion register exists in this market, so the casino account is where exclusion is arranged. Set it there for up to two years, and let the national helpline support you through the same stretch.

Identity checks and family support

Confidence about who joins. If someone in your home is under 18, they cannot open an account at all. The casino checks identity documents before a first withdrawal, so an underage registration does not stay hidden.

Set the filter up yourself. When a family laptop or phone is shared, filtering software keeps gambling pages out of reach for young users. Set it up yourself and keep the passcode away from the children.

Where do you start? If a relative's play worries you, choose a calm moment and describe what you noticed rather than what you suspect. A call to Gambling Helpline Aotearoa works for relatives too.

When play starts to cost you

Caught early, a habit that has turned costly is easier to steer. A limit or a pause set in your account is the first practical step, taken before play rather than after a loss.

If a few of these sound like your week, it is worth acting on them.

Playing longer than you planned to
Chasing a loss with another deposit
Spending money set aside for bills
Hiding your play from people close to you
Feeling restless or low when you stop
Borrowing to keep playing
Play crowding out sleep, work or family

Before you decide

Straight answers without the runaround

You will know where each limit lives, what an exclusion locks, and who answers your call.

Where do I change a deposit limit I set earlier?+

The limits you set live in the same section of your account where you first chose them, so you head back there rather than to support. That screen shows what a change allows before you confirm anything.

Why does Leonbet Casino need my age documents?+

Only adults of 18 or over may hold an account, so identity and age have to be confirmed before you play. Verification protects you as much as the casino: it keeps your money and your account in the right hands.

Does my self-exclusion have to run its whole length?+

Yes. Once you choose a period, the exclusion runs for that whole period and cannot be lifted partway through. Pick a length you can live with, because the point is to put the decision beyond the reach of a bad evening.

Does a self-exclusion here block me at other casinos too?+

No. New Zealand has no national self-exclusion register, so an exclusion is set in your Leonbet Casino account and covers only this casino. If you want other operators to close their doors as well, you arrange that with each of them separately.

If I take a cooling-off break, what happens to my play?+

A cooling-off period is a short break you choose yourself, and while it runs, play is closed to you. Nothing else about the account changes, and the doors open again when your chosen break ends.

Can I ring the Gambling Helpline about my partner's play?+

Yes. Gambling Helpline Aotearoa answers calls from worried relatives as well as from players, at any hour. Problem Gambling Foundation offers free counselling and support for families too, so the conversation does not have to happen at home on your own.